What Our Clients Have To Say :
Trinetra Tours were
recommended to us by a friend in
Sarah, Mark and Ned Lutyens
Grand Children Of Sir Edwin Lutyens one of
the most important English architects responsible for the layout and planning
of New Delhi
Dear Mahendra and all the staff at Trinetra,
I would like to take this opportunity to say a BIG
THANK YOU to everyone in Trinetra Tours who was involved in planning the recent
holiday to
We had a holiday of a lifetime that went beyond our
expectations. It was due in no small measure to the superb planning and
execution of the holiday itinerary by all the staff involved in Trinetra. From
the moment we were met at
It was such a reassuring feeling, Mahendra, to have
you available at the end of a mobile phone, for any issues that arose, which
were confidently, swiftly, cheerfully and efficiently dealt with by you anytime
you were contacted. You did not let me down at any stage. You went beyond the
call of duty and I am grateful.
I cannot remember any holiday where I was afforded
such a high comfort level and faultless service as I got from Trinetra. In
summary, we put our trust in you and it is only fitting that I write to express
my congratulations to you all for living up to that trust. You very definitely
did not fall in our eyes at any stage and have earned an excellent reputation.
I would be absolutely delighted to recommend Trinetra to any of my friends
interested in travel to
Kind regards & many thanks,
Bill Bhandal. Ireland.
I read the following quote from the late PM Nehru: “
Thank you, thank you for creating not just a vacation tour, but creating an experience. Visiting palaces, forts, and World Heritage sites is a vacation tour, but we got much more. How else to describe the following but to call it an experience?:
·
Jostling through hordes of people, rickshaws,
tuk-tuks, 2-wheelers, cars, and cows with the sounds of horns blaring all
around you in the bazaars of
· Drinking masala tea with fresh cow’s milk made over an open fire with the women of a Brahmin village
· Having a camel guide snap a dozen shots of me in quick succession because he didn’t realize that my camera can shoot at 5 frames per second with the shutter button fully depressed, and at the same time having his young grandson and friends whisper and throw dirt clods at Jason and then run away
· Talking for half an hour with a shopkeeper about “love marriage” versus “arranged marriage” .
·
Trying to figure out how to get past a cow and
her bull in the narrow alleyways of
·
Standing in intense heat to observe a body
getting cremated at the cremation ghats in
· Talking for 30 minutes with an older gentleman about Indian politics, corruption, and how the good old days are gone
If I were a more adventurous traveler, then I’m sure I would have had a lot more experiences but what you put together was perfect for Jason and me.
As I sit here at the edge of the ocean writing this, it’s hard to believe that a few days ago I was 7000 miles away in a place that is so completely different than here having experiences that I will never have here. And yet only a click of a “send” link or a punching in of a phone number connects us. The world is truly becoming flat.
I cannot thank you enough, Tapas and your staff, especially Raman, for putting together such an extraordinary trip and for ensuring that everything went smoothly. Every detail was taken care of, and we felt extremely safe, secure, and well taken care of. You have surely enriched our lives.
Ms. Lenny Toups,
Hello Tapas, Pal and all
Firstly, I want to say a
huge thank you to you all for your arrangement of our tour. I want to provide
you with some feedback.
Our tour leader, Digvijay
(DV) Singh, and our driver Deepak and his assistant Mohan were all marvellous.
The service that each of them provided to all of us throughout the tour was of
the highest quality and we will always be grateful to the three of them for
helping to make the tour so enjoyable. Nothing was too much trouble for any of
them.
So far as Robyn and I are
concerned the tour was everything we could have wanted and much more. There
were so many highlights that it is not possible to single out just a few. Every
problem that we encountered was quickly and efficiently solved for us the
moment we mentioned it to DV. At one point Robyn could have been in real
trouble when both her blood sugar testing machine and her insulin injection pen
ceased working. DV very quickly located a source of replacement equipment that
was exctly identical to the broken units, enabling her to continue controlling
her insulin without even having to familairsie herself with different
equipment. The rooms we were allocated at each hotel were all of high quality,
as were the hotels themselves. The fact that not once did we have to carry our
luggage is just one of the marvellous touches that made the entire trip so
pleasant for us. We would most certainly use your services again. Indeed Robyn
is very keen to do another tour to other (probably southern ) parts of
I don't know how many photographs were taken by the group as a whole, but I took 3663 and Robyn took 2601! So, needless to say it will take a long time for me to go through them all and do things with them. I have set up a Flickr Website where I hope most members of our tour group will eventually put some of their best images. there is not much on it yet, but the Webpage is http://www.flickr.com/photos/rajasthanromance/. I am also putting some of my images on my own Flickr Website http://www.flickr.com/photos/brianrope.
It has been a great joy to
deal with you all, and it also was a delight to meet Tapas in person whilst we
were in
Many, many thanks for
everything.
My kindest regards and very
best wishes
Brian Rope,
Hello:
I am happy to say Maureen and
I arrived home safely after a very interesting trip to
We enjoyed the Heritage Hotels
since they were comfortable and provided charm and atmosphere as well.
The Rashmi Guest House in
Please feel free to use my
name and email address (dmcody1@yahoo.com)
for a reference.
We hope that in the next 2-3
years we will have a chance to visit the South of India and you can
organize another wonderful trip for us!
Regards,
Hello
Gagan,
We
would love to be on the reference list. victor.yablonsky@shaw.ca,
Can
you please forward this message to Tapas as well I'm attaching our photo
for him. Tapas, we just wanted to thank you for a wonderful and hassle free
trip organization. We especially appreciated you team being there
for us at ever destination for pick up and drop off. We enjoyed
meeting Raman, Ankul in Dehli and Wilson in Mumbai what great
guys that are really nice and professional. Tapas, we also want to thank you
and Krisna for inviting us to your home we had a great fun meeting
your family and enjoyed your company.
Best
of wishes,
Dupinder and
Victor Yablonsky,
Namaste Tapas
Namaste to all those who helped make our holiday so
enjoyable
We returned to Israel 4 weeks ago, after a wonderful
,enjoyable and interesting holiday, and still whenever I close my eyes, and
think of India, I am immediately surrounded by the sounds, sights and
atmosphere that make your country so special, and which left such a strong
impression on me. It was a pity though, that we had only 19 days at our
disposal, and so touched only a very small part of the country
With hindsight, I don't think we should have made any
changes to our itinerary, and our decision to take the train to
The hotels we stayed in were all well chosen,
and we enjoyed the special atmosphere of the heritage hotels we
stayed at. I wanted to single out what we considered the best hotel, but
the Rashmi in
All our guides were Knowledgeable, very helpful, and
gave us good insights to the cities they introduced us to. A special
mention for Umesh Kumar Sharma in
You said that our driver would be the person we could
always rely on to help us with all our small needs, requests, and our
spokesman if necessary, and Shoban Singh (hope I spelled his name
correctly) certainly filled the position completely,
And did all in his power to make sure that all went smoothly and
comfortably.
Once again I would like to thank you all for your
kind service. If we visit
Shalom
Larry and
Tapas and team,
Hi!
This is Julie and
Marg reporting in.
We have had an explosion
of experiences here in
We can honestly say that each
and every day we have seen and learnt something new. The differing ways of
life, culture, impact of religious beliefs have enriched our knowledge
immensely.
We were really privileged
to meet you and your beautiful wife.
It was a wonderful start
to a great adventure, many thanks.
We are glad that we came
to Mumbai, especially after
We are off to
Just wanted to say that
the organisation and co-ordination of all events has been meticulous. The
agents have been very good and we would like to especially mention Ankit who
gave us a great welcome and to Ram, our driver who was customer service
personifed.
NMore updates at the end
of our tour.
But for now, many thanks
and great appreciation of all the hard work and effort put in to our most
wonderful of trips.
A memory for ever.
many thanks,
Margaret &
Dear Tapas and Pal
Firstly, thank you for a
very good itinerary. We have filled out the evaluation form with
suggestions and hopefully you will get it from the greeter in
We are grateful that you got
us the bikes....it was an excellent way to see the villages and smell the air
of Rajastan. We feel very very privileged to have had Roshan Bhatt as our
major driver for 17 days. He loaded and unloaded those bikes, had
excellent English so we had wonderful conversations with him about what we were
experiencing, about Indian life, and we feel that he became a friend
..................he should be a guide and we recommend him highly.
Unlike some drivers, he was very conscientous about always keeping the doors
locked, about greeting us, opening doors, and being on time. He is a
great part of what made Rajastan so special for us.
Re
accomodation.................loved where we stayed except for
Ganarao...........The fort is unique but it was cold, the food was poor, and
there was little to do in Ganarao. We biked there which took an hour or
two and then we went for a walk for 14 kilometres. In retrospect I wish
we had known at the time that there was a fort 60 km away...........Kumbakgagh
?? ........
The other place that we
could have missed was Cardoman House in Tamil Nadu. The drive of 6
hours for a 2 night stay was far too long and while there we amused ourselves
by walking extensively but we could have done that at Periyar or Munnar.
So from our point of view we would rather have had 3 nights inMunnar and 3
nights in Periyar.
Suggestions
All guides should wear a
name tag. Most told us their name very quickly and we often did not catch
the name or could not remember it. Indian names are different for us and
so we needed something visible to remind us.
Many guides (in
Trinetra has a great
reputation and we can understand why. it is an excellent
company..............we are so!! glad that we had our own driver and were not
in a group! We were always met on time at flights and rail locations,
hotels were lovely (except ganarao) ...we particularly loved the hotel in
Tapas
We would be happy to be a
contact for your company. We do feel that people/customers need to know
the reality of distance and time when planning their trip. In
Please if you have any
questions that you want to ask us, then send off an email and we will be happy
to send back more input.
Please reiterate to your
wife and son a sincere thank you for their hospitality and kindness.
Meeting your family was a wonderful way to begin our visit to
To you and Pal, we want to say a sincere thank you. Yours is a fabulous company that is so well organized and that succeeds in providing a wonderful opportunity for visitors. You should be very proud. We thank you.
with thanks and appreciation
Melanie and Rod
Dear Payal,
Glad payment was all received, we are now back in the
I just wanted to thank you again, as we thoroughly enjoyed the tour, I was very
impressed with how well you all took care of us, it was all so very efficient.
The places that we saw on our tour were amazing and our choice of accommodation
was superb.
A special mention is deserved for our driver, Ramveer! He was the most
excellent driver throughout the tour!
Thank you again.
If you would like to list my email address for reference purposes, I would
be more than happy.
Kind regards & best wishes
Dear Ms Kaur,
Thank you so much for your mail, and I apologize for
the delay in replying.
Heartfelt thanks from the group to Trinetra Tours for
organizing such an amazing Tour to your incredible
assured that Trinetra Tours will be recommended and
encouraged as the best company to offer the perfect
Indian experience.
We wish to compliment Sam for
the excellent services
he provided. His knowledge of his country, his
professional, humour, warm personality, along with his
willingness to assist in whatever way required
certainly was a great asset and welcomed by all.
With warm regards,
Wyatt Johnson (Tour Organiser –
wyattpjohnson@yahoo.com
To Tapas Banerjee
We
have now returned to
I am
writing to thank you for all your help and the excellent itinerary you put
together for us.
We
both enjoyed our stay and particularly the flavour of
I
thoroughly enjoyed my days in
We
would also like to thank your agents in each location we visited. At no time
was the service anything but excellent.
Again
many thanks.
Best
Regards
Peter
& Nerida Ashcroft
Sydney
Australia.
Please
feel free to use the above as a reference.
We
would like top make the following further comments about our trip for your
consideration.
1.
The service provided by you and your staff at Trinetratours was at
all times exceptional. When requests were made you responded that day. Changes
to the itinerary were accommodated on each occasion. We have nothing but the
highest praise for your service.
2. Your information pack containing
the vouchers and tickets was excellent and your advice in your accompanying
letter was very much appreciated. Tipping is always an issue and your
suggestions for the drivers and guides was particularly welcomed.
Peter
& Nerida Ashcroft
Sydney
Australia. peter@110admiralty.com.au
Hi Tapas
Just a little email to provide you some feedback on the tour you arranged for
us in January.
First: your arrangements were exceptional. All the hotels and sights exceeded
our expectations. So did most of the people who helped us on the tour.
Especially Narinder was fantastic. He is such a kind person, a great driver,
and although his English is not yet good, we were able to communicate very
satisfactory with him. We were very sad to see him leave us after our
The guides were also very good. I would like to especially mention Aroon,
our guide in
city worthwhile. The only disappointment was Suyartha in
As I said, all the hotels met or exceeded our expectations. We especially
enjoyed the two camps we stayed in (Manvar and Khemvilas in Ranthambhore) and
the surroundings for each: the
What can I say about
Overall, we thoroughly enjoyed experiencing
recommend a visit to your facinating country to anyone who asks, of
course arranged by Tapas and staff from Trinitra.
Best regards
Paul & Wendy Heuts,
Hello Tapas,
Hope you, your
family and colleagues are all well.
Well, we have
arrived home after our truly wonderful and memorable holiday in
I am writing this
on behalf of myself Don, Ray & Linda to thank you so much for the
experience we had and the impeccable arrangements that were made for us. We met
some lovely people during our stay, who went out of their way to help us and
make sure our holiday went like clockwork.
Right from the
first day, when we landed in
At the station
for Ranthambore, we were met by our guide and taken to the Pugmark, which we
thought was a lovely little hotel. The staff were very friendly and couldn’t do
enough for us. At one time, we were the only guests there, so we did get great
service.
The highlight of
our stay there was of course the six safaris and with the same guide throughout
(Sumit, who was excellent) managed to see 4 Tigers, which was a fabulous
experience and something that will stay in our memories. Of course, we enjoyed
seeing all the other animals/birds and we have the pictures to prove this for
those back home.
We had a
wonderful drive to Jaipur with yet another excellent, careful driver. The hotel
there was very nice, people very friendly and funny. The guide that showed us
around in the afternoon was very informative and managed to get us an excellent
view of the annual festival procession that coincidently happened to take place
whilst we were there.
Thank you for
booking Kingfisher Airways, they are certainly a very good airline. I would
imagine they work on the lines of Virgin with their entrepeurnarial leader.
Good service and good food.
When we arrived
in
Finally, our last
port of call in Mumbai, we were treated to a tour of the City both to and from
our hotel, which was very interesting. Once again, the guides were brilliant,
even when we were checking in for our flight back to LHR.
The following
couple of points, made are not a criticism, and didn’t in anyway spoil our
enjoyment but you may wish to bear in mind for any future bookings.
1. The breakfasts and
some of the main courses in the hotels did not have a very wide selection for
western type appetites. Fortunately, we all like spicy food and curries.
2. When we booked in for
our internal flights, there was a problem with deciphering the credit card
numbers that did hold us up for a little while but was all sorted out.
Once gain, Tapas
thank you so much for arranging a brilliant holiday for us. I would have no
hesitation in recommending your Company to friends/colleagues here in the
Our very best
wishes to you all
Kindest regards
Carol & Don
Rice, Ray & Linda Buckell (
Dear Tapas,
How relieved I am that I
filled up your form and gave it to Ramah Singh and also thanked you by
phone for the wonderful holiday you arranged for us as we were leaving
I have been wanting to email
you to thank you on paper for the superb holiday we had in Rajasthan, it far
exceeded our expectations and we have come home with such wonderful
memories. The architecture was magnificent and so different to ours
in
Our visit to Mussorie was
also wonderful. The contacts I had made before I left all worked out and
those people were so welcoming and helpful. The family house, Cloud End,
was still there in its spectacular isolated position with views of the
snow-clad mountains of the
So now Tapas I would be
grateful if you could pass on our thanks to all those people who looked
after us so well during our stay. Mahendra who corresponded with us
and dealt with many of my queries and requests. Ramah Singh who
looked after us in
Our best wishes to you all,
Marion Swetenham (
_________________________________________________________________________________
Hi Tapas
I arrived back in
Thank you so much for everything and especially being so
helpful at the very end of our trip when disaster struck in the form of the
missing passport. Our companion, Jeanette, is not such an easy
traveller and it would have been better had it been me without means of
travel. Anyway between your attention and Sampat's care, she seems
to have come through her 'ordeal' and is now on her way back to
I thank you once again and look forward to renewing our relationship on my next trip to India, or indeed, any of my friends and family who plan on doing something similar. I will make sure they all contact you first before doing anything.
Regards
I am so glad for this
email. All is well with Trinetra. We completed our forms and turned
them in before we left
We are overjoyed, and right
now I am trying to put my album together.
Reply soon. It is
summer,very hot. Love to allTapas, Pal and your team. We heard from our Kerla
driver. Bye now.
Norma Latham,
Namaste Tapas!!! We arrived in
lifetime! I'll go on and on in my next e-mail but quite simply MANY
MAHALOS!!! Everything was superb and we even were given several upgrades
here and there. You did an exceptional job with every details and Mother
cannot stop raving about all aspects (except maybe the tents!) Hoping all is
well with
everyone and once again thank you for making sure everything was perfect.
Aloha,
Donna Mier,
I
want to thank everyone for a most wonderful journey, I have never, ever been so
pampered, and so well looked after. The real story is - I was
spoiled. I think you all left nothing for me to do but enjoy. I
also include every one of the local travel agents, everyone was amazing,
I still can't believe how helpful & caring everyone was, I would
especially like to mention Sajid Shaikh from Garha Tours in Mumbai along
with his excellent driver who looked after me so well. I even got a
guided tour of some of the beautiful buildings left by the British upon arrival
in Mumbai.
I
had a problem with the hotel in Mumbai as I believe they sold my room and Sajid
helped with that problem. They actually told me that someone from
your office had called from
I
believe my only problem now will be going back to adventure travel with small
groups, and not being the "only one that matters" anymore. I
will miss the "Princess" treatment I received every step of the
journey. Actually I miss it already.
I
want to wish everyone at Trinetra Tours, the most wonderful and Happy
Holiday. Also please give my best wishes to
Hopefully, someday
we can do another journey together.
Also,
if any or all of you ever travel to my parts of the world, as in Western Canada
or the
Thank
You All Again, I will always remember.
Best
Wishes
Dear Tapas,
Well, we are all back safe and sound and had a fantastic tour of
Your suggestions for hotels was excellent. Location, location, location
is the word to cover our hotels. They were all is the right spot to
feel and see
guides were excellent even though one did not speak a lot of English, he
was charming and most helpful to all. I must tell you that Ankit is a
fantastic employee for you. He went out of his way to make the trip a
pleasant experience. He is a dedicated employee and speaks highly of
you. Two of the ladies in our group that own companies said they would
hire him on the spot if he was in the
guest in May of next year if he can make it. If you come to the states
again, we must get together. My wife and I called you the day after our
dinner at your house to thank you for a lovely evening. You were out of
the office at the time. You and your charming wife and son were
gracious hosts. I hope you liked the See's candies and that your wife
can use some of the items that my wife gave to her.
If you ever need someone in my area to speak on your behalf, feel free
to use my name. A lady in our hotel was talking with two men who were
her tour service representatives and was giving them a piece of her
mind. We were waiting for our pickup to the airport and she was right
next to us so we couldn't help but hear what she had to say. She had so
many things go wrong and spent over an hour telling them of all her tour
problems. My wife and I were glad we did not book with them.
I have spent the last week burning copies of my video and my wife and my
photos and should be finished with them soon. The videos are done but
not all of the photos. As soon as I finish, I will mail you the copies
as requested. I know Ankit would like to see the Video as well. It
took four disks to finish the video and I had to copy them for seven
people which makes a total of 28 disks. It looks about the same for the
photos as well. The video can be fast forwarded where it gets a little
too long. In Whaga? I must have been overly excited and I filmed more
than I realized. My wife also filmed the Rock Garden in Chandigarth?
and it was her first try and she did a little more than needed.
However, overall I am happy with the finished product.
I hope all is well with you and yours and may the year bring you much
success in your business and life.
My best regards,
Jack McGuire,
Namaste
Thank you again for the
wonderful experience your company provided for our family and on such short
notice. I was amazed at how efficiently and smoothly everything ran. Even the
driving, which potentially could have been quite hair raising - given the road
conditions and traffic, was without incident and I felt very confident and safe
with our driver. My only regret was that he didn't have more English (or us
more Hindi) so that we could have communicated on a more personal level.
I would not hesitate to
recommend Trinetra to anyone considering travelling to
I only hope that we have the
opportunity to use your company again as I am already missing the country and
its people and would dearly love to see more and stay longer.
I note that the cheque I
provided for the balance of moneys owing to Trinetra has not yet appeared on
our bank statement. Please let me know if there are any problems in this
regard.
I have completed the
information requested below and look forward to our future correspondence.
Best wishes and kind regards
Karen
____________________________________________________________
Please apologize to Tapas for me. I promised
him I would fill out the trip review and unfortunately I misplaced it. So
let me say that the trip was exactly as advertised. I know I told
everyone but I would like to say again how much I appreciate my driver
Kailash. He really took care of my daughter and I. I felt extremely
safe and taken care of. The itinerary was ambitious but worth all the
travel. I wish I would have had a little more down time but I think that
was my fault for putting a 12 day trip into 10 days. I very much enjoyed
the dinner with Tapas and his family. It was so nice to meet him and his
wife.
Really the only issue I had was with the local tour
guide in
Ms. Durenda Tomczyk,
Dear Tapas,
So
many wonderful memories flood our minds and engage our hearts. Having put
our faith in you and your business team has offered us bountiful harvests
beyond our expectations. As we sort through our photographs and snapshots
of
As
always, warm regards,
William
and
P.S. In our
minds and hearts we will always appreciate the warmth and hospitality of
THE
BEST AMBASSADORS OF
Binar48@aol.com
Hello to everyone at
Trinetra Tours,
May I say a particular 'thank you' to Ankit Gupta who was our Saviour
when we arrived in Delhi to find that our accommodation confirmation had not
been received and we had nowhere to sleep. With everywhere booked because
of Diwali we appeared to be in trouble. He rearranged our transport to
company.
The transport was sheer luxury - something I didn't expect at all and we were
allowed to leave our luggage on it knowing it was perfectly safe. ! The
drivers were extremely polite and careful, giving out water and towels when
needed and stopping for our breaks at safe places.
Our guide in
We have more teachers coming to
The help and support your company gave us for the very short time we were able
to be in
Once again- Thank You All !!! We would never have managed without
you !
Val Eden,
Tapas,
What a wonderful ending to a
magical holiday. The dinner was among the best and it was so nice meeting
you. You are all I imagined - hard working person who loves his job and
wants the world to love your country.
We will be back for another
visit and want to follow the same methods.
Thank you and all the people
who made our stay so enjoyable. Your guides were knowledgeable and spent
the time to answer our questions, your facilitators were there as needed, and
the driver was especially valuable not only as a capable driver but also as a
kind and helpful young man.
Michael & Kathy
O'Donoghue (Americans Living in
_______________________________________________________________________
Testimonial for Trinetra
Tours
“The tour of
The tour guides were all
experienced local people who knew their cities and locales well, and were happy
to share this knowledge and history with us. Our driver, Mr Prakash, was the “safest
and most courteous driver in
All in all, this is not just
a country we will return to, but a travel agent we will most certainly use
again and again, when we return to this marvellous country. Mr Bannerjee
manages your Indian holiday as if he too were travelling and seeing the sights
with you. Our comfort and enjoyment were the most important things to him and
his staff. Would I recommend Trinetra Tours?..…. without the slightest
hesitation!!”
Sincerely
David and Jane Curro.
______________________________________________________________________________________
We had the privilege recently
(December-2006-January-2007) of taking a tour
in
Mr Banarjee came up with an
brilliant and superb itinerary that included all the
Places we were interested in
visiting during our tour.
Whilst in
choice and paid attention to every
aspect and details of our tour.
The road transportation was
prearranged, structured and well thought out to
accommodate our comfort.
We recommend Trinetra Tours
extremely highly for any travel that one may
be considering.
Lastly, Trinetra Tours is
dependable, consistent and entirely unfailing in
delivering exemplary service to
its clients.
Firoza Lalani
_________________________________________________________________________
Dear Mr. Tappas,
I wish to thank your entire
staff for the courteous and kind assistance everyone has provided to make our
holiday in
Kind regards.
Edward
Dear
Gagandeep,
I
would like to take this opportunuty to say thankyou to Trinetra for making our
holiday so special. Everything was so well organised and the varied choice of
transport, interesting places and accommodation made it quite unique.
Having wanted to visit
Kindest
regards,
Ellen
Duncan, UK ellen.duncan@btinternet.com
Hi Tapas,
We have had an amazing journey through
Best wishes
Roger and Mary White,
Dear Tapas
We just wanted to write and
say thank you and Krishna very much for inviting us to your house for a lovely
meal - it made the end of our time in
We thoroughly enjoyed our
tour, the driver and the guides were extremely competent and efficient, at all
times we felt safe and very well looked after. The driver was absolutely
amazing.
The sights we saw were
truly wonderful - it was a very special week for us- thank you for
everything.
We are here in
Best Wishes
Jan and
__________________________________________________________________________________-
Dear Tapas,
we arrived safe and sound back in
camping ground at Uleiktop to the Rambagh palace.
We would like to thank you and Mahendra for the excellent preparations, warm
hospitality and
especially for making our family dream come true! Needless to say- we
would love to serve as a reference for future clients!
Dear Tapas,
A brief note of thanks to you just prior to our departure from
It has in effect, been two separate holidays to us – first
the heritage trail which we found extremely interesting and your selection of
heritage accommodation was brilliant ! (our favourite location was
Next, the wildlife tour which we found so exciting, having successfully “hunted” (Photographically of course) 8 tigers and hundreds of rhinos. Our favourite places were Mogli at Kanha – their staff are to be congratulated there ; and wild grass at Kasiranga, where again the staff were superb. Our guide kenwar, at Kasiranga, could not have been better – and what a grand final destination to complete our wildlife safari !
We were also very impressed with our driver (
We also would like to thank your wife Krishna and yourself
for the delicious dinner at your home – again a special event for us, and one
of our memorable
We are at present being pampered here at the Imperial hotel - we have been upgraded and we feel like Royalty on this our last afternoon.
Thanks again for everything – we leave with very happy memories.
Fond regards….. Pauline & Dave Edwards,
______________________________________________________________________________________
Dear Tapas,
Just a brief note to confirm
we arrived home on schedule yesterday.
I would like to take this
opportunity to thank you - and of course all Trinetra Tour Staff and
representatives - for making our short stay in
The tour itinerary was
just perfect and the 4 day 'rest and relaxation break' in Varca,
Every connection, be it at
hotel or airport, was handled with the utmost efficiency and
courtesy.
As we discussed at dinner
last saturday - 2 weeks is just not long enough!
Please pass on to
Also, can you please convey
our grateful thanks to your / our driver - Mr Singh - for taking such great
care of us through out the tour.
And of course, please thank
Mahendra for dealing with Alitalia and resolving the lost luggage issue caused
by the security scare in
It was very comforting to
know that Mahendra was resolving Alitalia's problem in Mumbai!
Please add our names to your
'110% satisfied customers list' and feel free to pass on this email ( or our
email addresses) to any potential clients.
We are looking forward to a
return visit to
With our warmest and fondest
regards,
Jill and Michael Deighton.
______________________________________________________________________
I am only too pleased to give a reference for Tapas and his company, Trinetra .
A colleague and I have been using Tapas to arrange our group
visits to
He decided to open his own business because he felt the
companies he had worked for in the tourist industry in
In fact he will do his utmost to arrange for you whatever
you want. One year I had asked for (what I later realised was) a very punishing
schedule, encompassing huge distances. Tapas delivered, and I got the schedule
I wanted, but after that year I always put a rider on my requests-- is this do
able and is it sensible!
I have no hesitation in recommending Tapas to you. As I say, he has consistently given us excellent service and value for money over the last 14 years. many of the people who came with me in the first 2 years, have returned with me on numerous occasions. They know the visit will be a good one, well organised and structured through Trinetra Tours.
I hope you enjoy
Best wishes
Ms. Julie Wooldridge.
Hi
Tapas,
Well,
we're safely back in
Thank
you also for openining your home to us and sharing your ,
Best
regards to
Tapas,
Now we have been back a week and settling back into our routine, we thought we would drop you a brief e-mail to say Thank You for organising such an exceptional holiday.
Where do I start?
First of all a very personal
Thanks to your wife,
All your staff, guides and
drivers were most professional and courteous - all the time. Just one example:
before leaving
You chose the hotels very well indeed.
We just have to mention the Rohetgarh Fort, in Rohet. The Lonely Planet guide gives a hint when it says "(it) is a heritage hotel with lots of character and relaxing gardens.Bruce Chatwin wrote The Songlines here and William Dalrymple began City of the Djinnes in the same room (15). It's surprising that they were so diligent, as there's a gorgeous colonnaded pool and the rooms are lovely." What an understatement! Our room (no. 34) was originally the old Courthouse block. A magnificent double-storied apartment, decorated with great style, from the wall frescoes to the traditional colourful wall hangings - surely it must have been the best in Rohetgarh? We would have so liked to have spent more time there.
We also thought the
Rattan Villas in
I have some of our photos on a public website. If you are interested, please do visit:-
http://uk.pg.photos.yahoo.com/ph/joefromruislip/album?.dir=/b975&.src=ph&.tok=phRROwEBoHysGJCQ
Needless to say, we would be delighted to act as a reference for you in the future, please do add me to your e-mail list and we will recommend you to all our friends.
Thanks again for the fabulous holiday.
Regards,
Joe Franks
90 Park Avenue, Ruislip, Middlesex HA4 7UP
E-mail: joe@thefranksfamily.com
Tel: 01895 639367
Fax: 01895 621528
___________________________________________________________________________-
Tapas Banerjee at Trinetra Tours
has arranged several group tours for me, and his organisation has always been
excellent. Hotels have been of a high standard, and guides and drivers have
been friendly and helpful. I have no hesitation in recommending him to you.
Best wishes,
Ms. Sue Bishop.
suebishop.photo@btinternet.com
I am always pleased to offer a reference for Trinetra. There
are not enough superlatives in the English language to describe the level of
service they provided during our tour of Rajistan.
If you meet Tapas, you will certainly be impressed with his warmth and
friendship.
One memorable example of excellent service: We took a side trip to
route), and make sure you've got a friend in
I wish you well, and a safe journey. Do not hesitate to write if you have any
other questions.
Mr. George Henderson.
Dear Tapas and
all people that helped us with the tour.
It was a great experience
to us and we were very happy. To Tapas thank you so much for your
hospitality that we really enjoyed. We have no complains regarding the
tour everything went very smoothly.
You ask if we will be on
your list and of course if we can be of any help for you to inform about your
trips we will do that.
You were also asking about
our children. We have got three sons, Fredrik Lundgren, Carl Johan
Lundgren and Peter Lundgren.
In case they are going to
Best regards
Eva & bengt
Volendo organizzare un viaggio nel Nord dell'India, ho ritenuto
opportuno affidarmi ad un'Agenzia di viaggi locale, nella speranza che il
percorso e la logistica fossero diversi dal solito tran tran proposto dalle
Agenzie italiane. Ho cosě avuto modo di conoscere la Trinetra Tours ed il suo
cortesissimo Manager. Al termine del viaggio ho ritenuto doveroso esprimere a
Tapas ed ai suoi collaboratori il sentito ringraziamento per l'assistenza,
la scelta del percorso proposto, l'elevato livello delle prestazioni che
mi sono state fornite e, sopratutto, per la qualitŕ del servizio in generale
che ha permesso, fra l'altro, la conoscenza di un'India diversa da quella
solitamente presentata negli opuscoli, un pň meno convenzionale, quindi, ma
di indimenticabile bellezza."
Giorgio Cesari, Italy giorgio_cesari@libero.it
Dear Tapas
Grettings from
We arrived safely home last night. We wish to thank you and your team - in particular Pal for a very efficient , professional, courteous and understanding way in which you handled our trip.
We have had the most
memorable holiday. It is a pity that we did not have the opportunity to tell
you about the trip and have dinner at your house!. Never mind next time I
promise! We did try to call you from
I thought I should
provide you individual feedback fro our trip for
St Marks hotel which we booked directly should certainly be on top of your list! Very professional, helpful and courteous staff. I met the general manager and the M.D. Very Professional, courteous and helpful people. I am sure they will be able to offer you a corporate rate. Talk to J. P.MENON GENERAL MANAGER - you can say I have recommended them to you!
Munnar - Excellent overall. Club Mahindra was very good. we were looked after very well as J. P. Menon had called them! The Kerala Travels and the Driver - John were excellent. John was very knowledgeable and become one of the family member by the time we finished the trip!
Coconut Lagoon - Excellent, breathtaking and a very memorable experience!
Travanacore Heritage- lovely property, good food. However not all the staff were of satisfactory standard in comparison to Club Mahindra or Coconut Lagoon.
Hilton Trident -
Overall - Excellent, memorable and most enjoyable trip. Any travel agent can organise the trip but it is people like yourself who make the difference!
The manner in which our trip was handled from the beginning to end is a great credit to you.You have earned our name being used as a reference! You are true to your every word and this is very important. Any trip is about trust and relationship. You may wish to recommend our itenary to others!
We will certainly
recommending you to our professional colleagues, friends and family -
Take care and keep up the good work. Our best wishes are with you and your team and long may you continue to serve others as you have served us.
Ramila Manek, Nikhil and Nishma wish to convey you and your team their deepest appreciation for a most memorable trip.
Regards
D. Manek
dilip@dial.pipex.com & HOFS@rcgp.org.uk
______________________________________________________________________________
Tapas and team
at Trinetra,
Please excuse my
late response. I have been traveling extensively on business since my
return from
We want to thank
you for the wonderful trip that exceeded our expectations. My wife,
twelve-year old daughter, and I have traveled extensively throughout Asia, but
this was our first trip to
Trinetra
arranged all reservations except our flights back and forth to our home in
Trinetra was
probably the best travel agent with whom we have ever had the privilege of
dealing. All the reservations were perfect, and we never had a problem at
any hotel or on our internal flight from
We had one minor issue with
Trinetra. One of our days (in
Our hotels were
spectacular. In
In hindsight, we
might have spent less time on the road.
We do wish Trinetra had been a bit more clear regarding the amount of driving
involved. We flew from
On our way from
I note that our
internal flight from
The trip itself
was everything we could have hoped. We were afraid that our expectations
were too high, and we were setting ourselves up to be disappointed. We
were not. It is hard to believe, but the Taj Mahal is even more
impressive that we expected. I would return today if I could. Other
highlights included the Amber Fort and
Thank you again
for a wonderful vacation. We intend to visit
Best regards,
Senior Vice President, General Counsel and Secretary
MagnaChip Semiconductor, Ltd.
891 Daechi-dong, Gangnam-gu
Tel. 82-2-6903-3073
Fax 82-2-6903-3898
e-mail jmcfarland@magnachip.com
Dear Tapas,
Thank you so much for the warm welcome
to your home, it was so kind of you and
Also, thank you for organizing a
wonderful ‘short and sweet’ trip to
I think you and your team are wonderful,
and I would recommend you to anyone who wants a personalized trip to
Best wishes to you all, and a special
good wish for Krishna, we are waiting for you both in
Joe & Ruth Levy,
Dear
Ms Gagandeep Kaur, Thanks for your message. To reply to your questions -
my date of birth is 25/01/46 and I would like to be put on your reference
list.
We
did enjoy our holiday with you and appreciated your excellent care and
organisation. I would particularly like to mention Ramon our
The
only general comment I can make is that some rough estimate of time for
journeys on our itinerary would have useful as we would have built in more rest
days (for example at the desert resort of Manvar and at Rohet) and perhaps an
overnight stop at the bird sanctuary at Bhararpur which in the end we did not
have the time to see in our busy schedule.
I
would certainly recommend your company to friend and in fact have already done
so!
Best
wishes Sally Moy,
sally.moy@talktalk.net
Dear Tapas,
We are now home and gradually getting back to normal, but the beauty of our
The trip was very special in so many ways. Your organization was excellent. At
every city we were met by one of your representatives and taken to our hotel.
The guides were specialists who provided extensive background history of the
various sites, and the drivers were skilled in maneuvering the sometimes
treacherous traffic both in and out of the cities. We could not have asked for
more in terms of organization. Trinetra was there for us at all times.
Certainly, I will recommend your organization. Please feel free to use our
names as references.
And finally, thank you for the wonderful dinner in your home. It was thoughtful
and generous of you and Krishna to provide such a warm introduction to our tour
of
Wishing you the very best.
Mr. & Mrs. Saltzman.
Hi Tapas,
Namaste
It was wonderful to meet you, and your lovely wife and family, after the
lengthy correspondence we have all had by e-mail - thank you so much for the
friendly dinner, and indeed for everything associated with the tour.
You will know by now that the Tour was a stunning success, and all credit to
you and your staff for making it so! I will certainly contact you when we start
planning our next trip to
Hi Tapas,
We are now back home to some wonderful soaking rain. The animals were all thrilled to see us - so it was good to get back.
What a wonderful trip we had ! I have just been looking at some of the pictures and noticed that in every picture of people - we are either smiling or laughing - that is how it went the whole way.It was a really awesome experience visiting your country and meeting so many wonderful people - not to mention all the magnificent buildings and animals. Thank you for the great organisation and having people to help us all along the way. We were very grateful even to the last - that there was an agent who met us in Mumbai and helped us get to the international terminal and check in.
Thank you once again - we will certainly be back in
Please give our love to all we met at Trinetra (and of course your beautiful wife)
love
Dear Tapas, Amit, Garima
and Mahendra,
Thank you very much for your
mail and birthday wishes. Thanks to you all, we have had a wonderful
holiday in
Best regards
M. Popat (
Hi
Tapas,
The
joy is mutual!
I
can speak for all of us when I say that we absolutely adored meeting you, and
that we all walked away from our dinner with you, looked at each
other and said with one voice "Isn't he the most wonderful
man?!!" I know that if you and your wife ever decided to visit the
The
oddest thing is that I cannot find the email I thought I had sent to you.
So maybe I never really sent it? Maybe I was so time-shifted that I
deleted it instead of sending it -- who knows? Anyway, what I wanted to
say was "thank you!", and to tell you how much we enjoyed our trip.
That was due, in large part, to you and the people you have chosen to work with
in the various cities. I remember asking you at dinner if we would have
guides who knew anything, and you said "Oh, yes!" (We had just
spent a day with a "guide" from a "tour company" in our
hotel, who was basically a taxi driver who spoke English. Aside from
knowing the population of
I
look back now on that question I asked and I laugh! The guides you have
are absolutely fantastic!!! Very educated, very knowledgeable, and very
warm and friendly. Starting with Jay in Varanasi, whose soul is much
older than his years, and who was responsible for "setting the bar"
quite high for the rest of the trip.....and ending with Laxman in Jaipur, whose
elegance, education and humor made all of us wish that some day he'd visit us
in the U.S., we couldn't have had better people helping us. For those of
us who hadn't been to
I
have written an email to Laxman, (who gave us all his card), thanking him for
his wonderful assistance, and telling him basically what I told you - that he
would have people in 3 different places who would be happy to act as his
"tour guide" if he ever chose to visit the U.S. I didn't get a
card from Jay, and I cannot remember the name of our guide in Khajuraho, but he
was wonderful! We loved his sense of humor, as well as his incredible
knowledge. If you have email addresses for these 2 guides, I'd love to
have them so that I could write a personal thank you.
Leah
and I made it safely and easily back to the
I
got a call from David the other day, but we didn't have much time to talk.
I know they made it back safely, though. And I also know that while we
were in Junia together, we saw the bird that David wanted to see. Our
guide there told us that we were lucky, as he had taken another group out and
they tried for 3 days and could never find this creature, which was
HUGE!! (Over a meter and a half tall!!)
Anyway,
I would guess that you're not as busy now as you were when we were
there. It seems that the tourist season was nearing an end in
mid-April. Now it's a question of waiting for the monsoons to cool things
down a bit....
I
hope that your wife's uncle is, at best, feeling better, and at the very least
is made comfortable. I send her my regards, and hope that I can meet her
on my next trip.
All
the best to you, my friend!
(Ms.)Toni Narins,
Hi Tapas,
We really enjoyed our 10 days trip to
The driver was beyond our expectations.
Excellent behavior !! & we appreciate the dinner in your house - very well
organized.
We have only seen a small part of
We will certainly use your travel
agency again.
Our Best Wishes are with you –
Dr.
Dear Tapas
This is just a quick
thank you to say how much we enjoyed our recent trip to
Thanks also to
Kind regards and lots of love
Juliette Barnshaw and
Paul Reid,
juliette_barnshaw@hotmail.com or juliette@style-media.net
Hello Tapas,
Just a brief note to tell
you once again how much we enjoyed our visit to India and to congratulate
you for a great job in planning and executing our itinerary. We felt pampered
all the way. Our special thanks go to Parkash for his excellent driving and to
yourself and
The memories will stay with
us forever.
Best Wishes
Shane and May
Happy New Year Tapas
I apologize for the delay in responding to you 12/14
note but we are just now returning to normal after 2
months of traveling and then Christmas celebrations
with our family.
We could not have been more pleased or satisfied with
every aspect of the arrangements you and your staff
put together for our recent trip thru
In this day and age it's unusual to receive all that's
promised and a pleasant surprise to get more than
expected.
We had not ONE single moment of apprehension. We were
met on time at every destination by your staff or
representatives. It was only after we were well into
our journey that we began to realize and appreciate
what an excellent job you had done. Your anticipation
of and pre-solved solutions to situations we had not
thought of was a mark of high professionalism!
We took great comfort in the excellent job done by our
driver, Mohan Singh. He watched over us like a mother
hen protecting her brood of chicks... please thank him
again for us. Garima is a real public relations asset
to your organization and we really enjoyed her company.
Tell her hello and how much we enjoyed her company.
Please add us to your listing of satisfied friends
when sending out your referral list to prospective
customers or forward this note to anyone inquiring of
your services.
Regarding the issue of trust: Of course its difficult
to send large sums of money to someone who could be a
smooth internet scam artist. I suppose its done many
times each day. Our frequent e-mails established a
feeling of mutual trust but the clincher for me (after
I had already bankwired you the money) was receipt of
the unsolicited e-mail from Garima announcing how,
when and where she would meet us on our arrival.
We enjoyed dinner at your home. it’s a very nice
personal thing for you to do and establish's a
friendship vrs. a business relationship. If you get
to the
at 970-870-0856 (primary) or 310-370-6048 and look
forward to seeing both of you again!!
Your friend
Jerry Ebenkamp,
Hi Tapas,
We are back in
The trip was so well organized. There was not even an iota of a mistake.
Congratulations! You have an excellent team working with you.
Our 2 longtime drivers were great, the one in the North and Kumar in the South.
They did not leave us one minute. You can recommend them to your best clients.
We will gladly recommend you to all our friends, and hope to generate more
business for you.
Give my best regards to your
wife
I really enjoyed meeting you and your family.
Thanks again,
Colette Teiller,
_______________________________________________________________________
Hello Tapas,
I hope Pal told you how happy we were throughout our tour of Rajasthan? I'm sure he did.
Your ears must have been burning on and off because we spoke about you so often and so warmly on our recent trip.
Everything went smoothly, just as we had been told it would by your other clients - and we much enjoyed telling one or two less contented travellers along the way that our tour had none of the creases or bumps that theirs seemed to have!
Guides were unfailingly punctual and uncomplaining when we changed a plan or kept them waiting - which we did occasionally - but of course we apologised! Their constant philosophy seems to be, "My pleasure" said with every semblance of sincerity and nothing seemed too much trouble. I expect they have learned that from you!
Prakash was brilliant and I hope he believed us when we repeatedly told him so. He seemed to anticipate (and perhaps was familiar with) every bump in the road and slowed accordingly. He never minded stopping for photos and always got out of the car when we did, which was not necessary but was none the less courteous and much appreciated! And of course he smiled. Smiled and smiled ...You had reassured me that he was one of your best and most experienced drivers and we could not fault him in any way.
As to the tour - in hindsight perhaps we might have preferred an extra day or two in the better hotels simply to chill out - but then we might have missed some of the magnificent sights. It was not too action packed or exhausting - but the drives were long and that time might have been better spent had we flown. But...this is not in any way a criticism of your itinerary and we had such good conversations in the car that those journeys had a charm of their own. If we can return, as we hope to do, for a tour of the South it may be something to bear in mind.
The hotel in Jaisalmer was perhaps our least favourite but even there, as everywhere else, the service was unfailingly friendly and efficient. (It was just that it had a somewhat heavy atmosphere with its dark furnishings and empty public areas). Our suite was huge - it even had a bar with bar stools (!) though no drinks..and the views from its may windows in our ENORMOUS suite were of flat rooftops and rows of metal chairs! But our favourite hotel was the Devi Gahr. What can I say? We all loved it. I was ill there ( yes...flattened for a day) but even so it was my favourite place. I am glad to report that David, Penny and Anthony were well throughout the holiday.
The other really super hotel was the Oberoi in
The guides in
Your tourist representatives were always in the lobbies upon our arrival ready to welcome us. You have certainly built up a good network.
What else can I tell you? It was really just GREAT! We
miss
I hope this feedback is helpful. It is written partly as a post-holiday indulgence - and partly as (what I hope might be) a help to you.
We all send you warmest greetings and so many thanks for
introducing
Please give my best wishes also to
With love,
Rosemary Morton Jack
Dear Tapas, Pal, Ankit and everyone else we met,
Firstly a big thank you to everyone who made our holiday in
We arrived back safely in the
I will now give you our tour evaluation as we forgot to give this to you before
we left.
The tour met all our expectations and more. It was well organised, everything
ran smoothly and we enjoyed the variety of activities.
The hotels meet expectations, they were all good and varied, however we felt we
would possibly have liked a 4*/5* in
The guides, representatives and drivers exceeded expectations.
Roshan our main driver was especially helpful, friendly and caring, although
all drivers were good and helpful.
The best guides were the ones in
And of course we must mention how grateful we were to Ankit for our brilliant
welcome and introduction to
Overall We really enjoyed the whole tour and appreciated the flexible way the
trip was accommodated to include David.
You can of course use us as references and we would recommend your
services to others intending to visit
Our e-mail addresses you have
To conclude we found the tour letter very helpful, especially the information
about tips and this could possibly be even more detailed for those of us from a
non-tipping culture.
Again many thanks
Brian,
Margaret, Claire and David English,
Hello Ms. Kaur
I would very much like to be on your reference list! We had such a good
time during our brief stay, which I owe to Trinetra's careful planning and our
driver and helper (Ram & Chotu).
The only suggestion I could make is that the evening in Jaipur at Chokhi Dhani
seemed more appropriate for younger children (under 12).
Many thanks to Trinetra for a very memorable trip!
Carole Schaefer,
Hello
Tapas,
I
would just like to tell you that we both had a great time on our trip in
Your Canadian
friends, Maureen and Robert Longpre,
Tapas!!! Great news about the
eye. I will keep on praying until it is completely well so please keep me
informed to its progress. Please feel free to give out our names: John
Timothy and Susanna McMahon; our address:
Hi Mahendra
Just a very quick hello, and a big thank you for our very well planned holiday,
which was lovely, which we really enjoyed, hopefully we will be back to
Many thanks again.
kind regards
Jill White,
Dear Gagan,
Thanks for your e-mail!
Please say hello to Ankit, Pal and Tapas!
Sorry for making you anxious! Everything is just great with us! The tour
was very lovely! Was great! We come back to
We were very busy the last couple of days, therefore our late reply.
Please add us to your reference list!
Once again, thanks for the perfect organised tour! It was very
impressive, interesting and unforgettable!
Kudos to you all!
Thanks
Kind regards
Tim & Ana Kohler,
Dear Trineta Family,
Thank you so much for the
good wishes.We wish you the same.
We were very disappointed in
not being able to meet Mr Tapas at the end of our trip in
Our trip was very pleasant
and knowing
Best wishes,
Vera & Mauricio Botelho veralucia46@terra.com.br
Hello!
Natalie
and I had a wonderful time on our trip! We cannot say enough good things about
Trinetra and all the amazing people we met along the way. Thank you so
much for such wonderful memories! We would of course love to serve as a
reference. Also, we have some photos that we're happy to forward to you
if you think they'll be of any use.
Thanks
again for everything!
Michelle Olson, & Natalie
Norem
Hi!
Thanks so much for organizing
the tour for me. I had an
incredible time, and it was really the trip of a lifetime for me.
Christal
Yes, of course you can use
our names and email address for your reference list! We really had a
great time, and we especially enjoyed having dinner with you and your
family!
Best Regards,
Jessica Rothschild,